OUR HISTORY
My name is Frances Quinn and I’m the CEO of Athena. I started Athena in 2016 after a 20 year career in the customer contact industry.
While I'd always loved creating great customer experiences, I also discovered a passion and a talent for delivering transformation, so I combined those two forces to create Athena.
As Athena grew, I wanted an approach different to the 'typical' consulting model, so I exclusively hired industry veterans with a 'roll-up-your-sleeves' approach and an unshakable drive for solving problems.
This approach continues to define and differentiate us today.
If working with industry experts who bring deep experience, passion & commitment aligns with the approach you are looking for, then we'd love to partner with you for your upcoming projects.
OUR RECOGNITION
OUR INDUSTRY AFFILIATIONS
AUSCONTACT ASSOCIATION
Members since 2016
Our CEO has served on the Board since 2017 as a Non-Executive Director, and currently as Deputy Chairperson.
We have presented at the last 2 annual conferences.
THE ENTOURAGE
Members since 2016
Our CEO has been a Vision Partner of The Entourage since 2018.
We present workshops and provide consulting services to Members on a monthly basis.
OUR CLIENTS
